Privacy Policy for Northern Panel Smash Repair
*Effective Date: 10/11/2024
Northern Panel and Smash Repair (located at 24 Colbert Rd, Campbellfield, VIC 3061) is committed to safeguarding the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information Collection
We collect personal information such as names, contact details, vehicle information, and insurance details when you interact with us (e.g., booking appointments or requesting quotes). This data is collected through phone calls, emails, forms, and in-person visits.
2. Use of Information
Your information is used to:
- Provide and manage our repair services
- Communicate about your vehicle repairs and other service updates
- Process payments and insurance claims
- Improve customer experience and service offerings
3. Disclosure of Information
We may share your information with:
- Insurance companies for claim processing
- Third-party service providers who assist in delivering our services (e.g., towing services, parts suppliers)
- Regulatory bodies, if required by law
We do not sell or trade personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, modification, or disclosure. This includes electronic and procedural safeguards.
5. Access and Corrections
You may request access to or correction of your personal information by contacting us. We will respond promptly in accordance with the APPs.
6. Contact Information
For any questions or concerns about this Privacy Policy or your personal data, please contact:
Northern Panel Smash Repair
24 Colbert Rd, Campbellfield, VIC 3061
Phone: +61 0469 235 666
Email: hello@npsr.com.au
7. Updates to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on our website or made available at our office.
By using our services, you consent to the collection and use of your personal information as described in this policy.
*Effective Date: 10/11/2024
Northern Panel and Smash Repair (located at 24 Colbert Rd, Campbellfield, VIC 3061) is committed to safeguarding the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information Collection
We collect personal information such as names, contact details, vehicle information, and insurance details when you interact with us (e.g., booking appointments or requesting quotes). This data is collected through phone calls, emails, forms, and in-person visits.
2. Use of Information
Your information is used to:
- Provide and manage our repair services
- Communicate about your vehicle repairs and other service updates
- Process payments and insurance claims
- Improve customer experience and service offerings
3. Disclosure of Information
We may share your information with:
- Insurance companies for claim processing
- Third-party service providers who assist in delivering our services (e.g., towing services, parts suppliers)
- Regulatory bodies, if required by law
We do not sell or trade personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, modification, or disclosure. This includes electronic and procedural safeguards.
5. Access and Corrections
You may request access to or correction of your personal information by contacting us. We will respond promptly in accordance with the APPs.
6. Contact Information
For any questions or concerns about this Privacy Policy or your personal data, please contact:
Northern Panel Smash Repair
24 Colbert Rd, Campbellfield, VIC 3061
Phone: +61 0469 235 666
Email: hello@npsr.com.au
7. Updates to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on our website or made available at our office.
By using our services, you consent to the collection and use of your personal information as described in this policy.